Indian Railways Services

India has most spectacular, reliable, comfort and unforgettable rail journeys in the world. Indian Railways (IR) was founded on 16th April 1853 and it was nationalized on 1951. The first passenger train was run between Mumbai to Thane. Its headquarters is located at New Delhi, India. It is an India’s national railway system and operated under Ministry of Railways.

For more than 164 years, the IR is acting as an agent between Government of India and citizens of India in many services, click here to know the services of IR . It has been the backbone of India. It is playing crucial role in the both social and economical development of India. It has the most widely distributed network in India. It is the largest rail network in Asia and it is the second largest network in World. It is operated under single management.

Indian Railways is a rail transport industry in India. The subsidies of IR are IRCTC (Indian Railway Catering and Tourism Corporation Limited), RailTel (RailTel Corporation of India) and DFCCI (Dedicated Freight Corridor Corporation of India). It runs many services like Passenger railways, Freight services, Parcel carrier, Catering and Tourism services, Parking lot operations and etc.

It is divided into 17 zones and has almost 1.5 million employees. Every day, IR runs more than 13000 passenger trains and carry more than 23 million passengers daily. It has 115000 kilometers of track length. It runs trains across every corner of India. It runs trains in both long distance and suburban routes. IR is the better and comfort way to go to every cities, coastal towns and regional areas around India.

India Railways offers many services, they are given below:

PNR Status

The abbreviation of PNR is ‘Passenger Name Record’. It is a 10 digit number and is printed on the top left corner of the printed tickets. Using this number the Indian Railways kept the passenger journey details in their records like passenger name, age, gender, date of journey, arrival or departure of train information and etc.

If any passenger wants to check the current status of his or her booking railway ticket, then enter 10 digit numbers in the form of official website and click the ‘Enter’ button. Then you will get the current status. The status of the booked ticket is given below:

  • CNF for confirmed tickets.
  • RAC (Reservation against cancellation).
  • WL (Waitlist).
  • General waiting list (GNWL) tickets.
  • Pooled quota waiting list (PQWL) tickets.
Indian railways services

Train Ticket Booking Procedure

Any individual person who wants to travel in Indian Railways reservation coaches has to book the train tickets at nearest railway station or through online. He can book the following types of tickets.

  • General quota reserved tickets.
  • Ladies quota reserved tickets.
  • Senior citizen reserved tickets.
  • Student reserved tickets.
  • Foreign tourist quota booking.
  • Tatkal ticket booking.
  • Premium tatkal booking.

You can book any one of the above tickets in two types, they are given below:

  • Offline reservation – Visit the nearest railway station, fill the form and submit at counter then you will get the reserved tickets.
  • Online reservation – Visit the IRCTC website and book the tickets.
  • Book the ticket at earliest of 120 days before the date of journey.
  • Single person book the six tickets for the six passengers.
  • You can cancel the tickets at minimum amount of cancellation charges.
Indian Railways

Types of Indian Railway Travel Classes

Indian Railway offers several types of coaches to the passengers. It runs different type of trains like passenger, express, mail, superfast and etc. In passenger trains, there is only one type of seating. Where as in other trains, there are different type coaches with different types of fares. The different types of classes are given below:

  • 1A (AC First Class) – Air conditioning, Most luxurious and expensive class. Spacious, carpeted and lockable compartments. Sheets, pillows, blankets and towels are provided.
  • 2A (AC Two Tier) – Air conditioned coaches, six berths at each bay and curtains at each corridor.
  • 3A (AC Three Tier) – Air conditioned coaches and its berths are similar to 2A. No reading lights or curtains.
  • FC (First Class) – Similar to 1A. No air conditioning. Heritage trains have this class.
  • 3E (AC Three Tier – Economy) – Air conditioned coaches. These coaches are available at Garib Rath Express.
  • EC (Executive Chair Car) – Air conditioned coaches, spacious seats and legroom. These coaches are available at Tejas and Shatabdi express.
  • CC (AC Chair Car) – Air conditioned coaches. It has five seats in a row. These types of coaches are used in intercity day trains.
  • SL (Sleeper Class) – Non air conditioned coaches. Maximum 10 or more coaches are available in every train. 72 passengers per coach.
  • 2S (Second Seater) – Non air conditioned coaches. Similar to CC.
  • UR/GEN (Unreserved/General) – Cheapest to compare above coaches. Heavy crowd, seat not guaranteed. Tickets are issued within 24 hours of train time.

Other Features of Indian Railways

The other features of IR are given below:

  • Trains running between different stations.
  • Seat availability in various trains.
  • Fare enquiry of different trains.
  • Cancelled, diverted and rescheduled trains information.


Indian Railways touches the lives of every Indian citizen. Rail is best and accurate to travel for long distance, when compared to buses and other vehicles. It is the largest and busiest in the world. Almost 8000 trains are running under IR. Finally, its main aim is to serve passengers with speed, reliable, trust and mutual respect.